Hi friends! To start off my Vendor Review series, I am covering our rental furniture vendor, Abbott Party Rental, based out of Lombard, IL. One way to save money on your wedding is to find an event space that is a la carte. This means you get to shop around for the best deal on chairs, tables, linens, etc, but it also means that you are responsible for finding a good company within your budget limitations that can provide quality service and products.
My First Choice
Abbott Party Rental - Pricing
- 110 White Wood Style Chairs with Padded Seat
- 10 36” Round Tables – 30” High
- 12 36” Round Tables – 42” High
- 10 90” Round Tablecloths in Charcoal Gray (for lower tables)
- 12 132” Round Tablecloths in Charcoal Gray (for highboys)
- 12 Sashes in Charcoal Gray (to tie highboy tablecloths)
Delivery was $90.00 (nice!), plus a “damage waiver” of $50.05, fuel surcharge of $16.74 made my grand total $993.79 – coming just shy of my $1,000 rental budget! That was a close one.
Quality & Service
It doesn’t matter how much you save if what you get is shitty. This is now my mantra as a budget-wife. Don’t get the wrong idea, though. Abbott was not THAT bad. (Just remember that mantra for the future.) On a five-star scale, I give them a 3.
I have very little to complain about their customer service. I had pleasant phone calls with my representative and it was easy to set up and make changes to my order. They still use fax, which is a little irritating in 2011, but it’s not a deal-breaker. They were fast in their responses to me and kept up with email surprisingly well!
Delivery / Pick-up
Here is where they definitely lose the first star. I had the day before my wedding scheduled out perfectly: pick up people from the airport, get a mani / pedi with a girlfriend, meet the rental delivery people, set-up the chairs and tables, etc etc. You can imagine my surprise when I got a phone call while relaxing in the pedicure chair saying, “Hi, Crystal? It’s Abbott Party Rental. We are here with your delivery.” Ummm… no. You aren’t there because you aren’t scheduled for another hour. And you aren’t scheduled for another hour because I don’t have access to the event space until then.
Ha! So, I panic and start calling my DOC, Hollie, over and over and over and over again. She, of course, is on a conference call (because she’s not technically working for me for another 4 hours) and can’t answer. I call Alexis at Kitchen Chicago – no answer. I call Charlene (from Sweetchic Events) and HOORAY! She answers! Not only does she answer, she says she’s not far from Kitchen Chicago and will go meet them right now and take care of it. Bless her heart! I got my toes polished up and took off before they were even dry so I could let Charlene get back to her day. The delivery guys were still there with her when I got there, and I was informed that 2 tables were missing from the delivery. In addition to the added stress of arriving early, I was short some tables! I don’t even know if they ended up bringing them at a later time, but I do know that I paid for them!
To start on a good note, the linens were exquisite! They were a nice quality and color and they were all accounted for. I know the linens really helped dress up the space and they were well worth the $336.50 that we paid. I originally contemplated making them myself with wholesale fabric and some quality time with my sister and her sewing machine. After doing the math, however, it was actually just as expensive and was going to take up way too much time. If you plan to use your linens again, then doing it yourself is probably more economical. But for one day, I was better off renting.
|Highboy table with tablecloth and sash.|
|You can kind of see our chairs here.|
Make sure you give yourself enough time for room set-up if you are doing it yourself! I could have used an extra 2 or 3 hours. Cushion your schedules, girls! Please leave any suggestions you might have in the comments for other readers to use!
|Just because. :)|